Returns and Refunds
We want you to be fully satisfied with your TRANQ purchase. If for any reason you are not happy with your product, you may return it within 30 days of receiving it for a full refund or exchange. To qualify for a return, the product must be in its original condition and packaging. Shipping costs for returns are the responsibility of the customer, unless the return is due to a defect or error on our part. Once the return is received and inspected, we will process your refund or exchange promptly.
Shipping and Delivery
We process all orders as quickly as possible. Most orders ship within 2 to 5 business days from the date of purchase, depending on product availability and your location. Delivery times vary based on the shipping method selected at checkout and the destination address. Shipping fees will be calculated at checkout, and any applicable taxes will be included. TRANQ is not responsible for any delays, damages, or losses that occur during transit, but we will work to ensure that your order reaches you in a timely manner.